Terms and Conditions

Welcome to ExplorIndonesia. These Terms and Conditions outline the rules and regulations for using our website and purchasing travel itineraries. By accessing or using our services, you agree to these terms. Please read carefully.

1. Acceptance of Terms

By accessing this website and purchasing itineraries, you agree to be bound by these Terms and Conditions, all applicable laws, and regulations. If you do not agree with any part of these terms, you should not use our services.

2. Our Services

ExplorIndonesia provides pre-made and customizable travel itineraries for various destinations. Our itineraries offer recommendations for activities, accommodations, transportation, and other travel-related services. We do not directly provide booking services for flights, hotels, or transportation.

3. Account Registration

To purchase an itinerary, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information and agree to notify us immediately of any unauthorized use of your account.

4. Purchasing Itineraries

By purchasing an itinerary, you agree to pay the listed price in full. The itinerary will be available for download upon successful payment and will also be accessible in your account for future use. All prices are displayed in USD unless stated otherwise.

5. License to Use Itinerary

Once purchased, the itinerary is licensed to you for personal use only. You are prohibited from reselling, distributing, or using the itinerary for commercial purposes without prior written consent from ExplorIndonesia. The content is protected under copyright laws and remains the intellectual property of ExplorIndonesia.

6. Refund Policy

All sales are final. We offer a refund or exchange only in limited circumstances, such as technical issues during the purchase process or if the product you received differs significantly from the description provided. Requests for refunds must be made within 7 days of purchase. Please refer to our Refund Policy for more details.

7. Customization Requests

If you opt for a customized itinerary, all requests for modifications must be submitted before finalizing the itinerary. Once the custom itinerary is delivered, it is considered final, and no further changes can be made without additional charges.

8. Content and Availability

We strive to provide up-to-date, accurate information in our itineraries. However, certain circumstances beyond our control, such as changes in business hours, closures, or availability of services, may not be reflected in the itinerary at the time of purchase. We recommend verifying critical details (such as operating hours or reservation requirements) directly with third-party providers.

9. Third-Party Links and Services

Our itineraries may include links to third-party websites or services. ExplorIndonesia is not responsible for the content or services provided by these third parties. You acknowledge that your use of third-party websites is governed by their terms and conditions, and any issues arising from bookings or services with third parties should be resolved directly with them.

10. Limitations of Liability

ExplorIndonesia is not liable for any indirect, incidental, or consequential damages arising from your use of our itineraries or website. This includes, but is not limited to, travel delays, cancellations, missed activities, or additional costs incurred due to third-party service providers. You assume full responsibility for ensuring the safety and legality of your travel plans.

11. Changes to Itineraries

We reserve the right to make changes to our itineraries or services without notice. If changes significantly affect the itinerary after purchase, we will notify you and provide alternative solutions where applicable.

12. Termination of Access

We reserve the right to suspend or terminate your access to the website and services at our discretion, without prior notice, if we determine that you have violated these Terms and Conditions.

13. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, and software, is the property of ExplorIndonesia or its licensors. Unauthorized use or duplication of any content is prohibited and subject to legal action.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Indonesia, and you agree to submit to the exclusive jurisdiction of the courts located in Indonesia for the resolution of any disputes.

15. Amendments

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes will constitute acceptance of the new terms.

By using our website and purchasing our itineraries, you acknowledge that you have read, understood, and agree to these Terms and Conditions.